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'Content Neutrality' and Why It Is Important for EHR

By Daniel Essin, MA, MD | March 26, 2012

Content neutrality is a concept that appears in many contexts. In law, free-speech cases hinge on whether an ordinance restricting speech was content-based, depending on what was said, or if it was content-neutral, limited only in the time, place, and manner of speaking. Similar distinctions apply to aspects of the EHR, especially data exchange. In this discussion, content-based will refer to data formats that require specific content to be expressed in specific ways and placed at specific locations. Content-neutral will refer to formats that define the time, place, and manner in which information is to be demarcated within a packet of data, but which impose few or no restrictions on the content itself.

Most of the things we do with computers correspond to things we have been doing for years with paper, pencils, cameras, voice recorders, etc.

The computer provides new and perhaps better ways to do the old things, but they are essentially the same old things. Electronic exchange of clinical data is a hot topic these days but has been slow in coming.

Perhaps the old way of exchanging clinical data, by sending paper through the mail, can provide some clues as to how best to accomplish exchange data using the computer.

In a typical scenario from yesteryear, a consultant, having concluded his/her examination and testing would write a report. That report would undoubtedly be divided into sections such as reason for referral, history, exam, testing, and results, impression and recommendations, or something similar. These divisions would be readily apparent to any other physician due to their visual attributes and would establish the context within which the content should be interpreted. The completed report would then be assembled with other material such as copies of test reports, EKGs, photos, X-rays and perhaps a cover letter. The package would be placed in an envelope, addressed, and mailed.

Reducing this process to the bare essentials, we discover a container (the envelope) and its content (the reports, etc.) In order for the envelope to do its job, it must convey specific information formatted to conform to postal service rules that specify required data elements (addressee, sender, and postage) and placement on the envelope. These are content-based specifications — if the addressee and the postage are missing or in the wrong place the envelope won't be delivered. On the other hand, the inside of the envelope is content-neutral. It doesn't care what you put in there as long as it fits. That's not to say that no one cares, just that the envelope doesn't care. It's worth noting that in this scenario, the items in envelope are physically separated (delimited) so the recipient can't end up with an EKG accidentally fused to a lab report except by an accident of glue or tape.

Thus, some goals are best achieved with content-based specifications while others benefit from a content-neutral approach. Any workable solution to clinical data exchange will inevitably employ a mixed-strategy. There is agreement that a delivery mechanism must be established (the envelope) as well as a scheme for arranging the content. Beyond that there is neither agreement on what mix is best nor even on an optimal approach to formulating content-based specifications.

The devil is in the details.

Most individuals understand that restrictions are the enemy of flexibility but they also understand that some restrictions are necessary if substantive data exchange is to occur. So committees are formed to reach agreement, i.e., to "standardize" data exchange. While giving every indication of being reasonable and appropriate, the standardization process works best when it assumes that the requirements are static, i.e., that daily events have a certain predictability. This is at odds with the world of medicine.

Although much of what happens in the medical setting is predictable in general terms, the details present almost infinite variety. Furthermore, as our knowledge and experience expand, the aspects of each case that are deemed worthy of documentation and exchange with other practitioners evolve continuously. For a data exchange scheme to retain viability it must accommodate this constant change. Rigid, content-based specifications will not be meaningful if the items specified are not longer available or of interest. Only a content-neutral approach offers the potential flexibility to exchange information via the EHR in an unpredictable future.

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by Daniel Essin | April 05, 2012 2:44 AM EDT

In response to Udaya Padakandia

The short answer is yes, I am most likely referring to the same concept.

One can imagine a spectrum of approaches. One end is represented by a data model that specifies each data "field"and how the fields are related or organized. The other end is represented by free-text narrative such as one might dictate. Between the extremes lie a number of hybrid approaches, some combining pre-defined fields and free-text, others imposing some structure on the narrative for the purpose of segregating the material into discrete elements, each with two personalities: data field and narrative.

The preferred location along the spectrum is somewhere in the middle for two reasons. First, theory tells us that a mixed-strategy is always best. Second, the extremes suffer from virtually insurmountable obstacles. The essentially infinite complexity of medical data means that it is never possible to "complete" a data model. What is available for use at any moment always lacks something important that interferes with achieving the desired goal and which frustrates user. Natural language processing, the holy grail of those who favor free-text also has what I consider to be a fatal flaw. It lacks sufficient sensitivity and specificity for me to be willing to trust the results.

A record based entirely on data fields would represent that maximum in content specificity while a free-text record would represents the maximum in content neutrality. The goal is to choose a mid-point on the spectrum that provides as much content-neutrality as possible without giving up the guideposts necessary to allow computer programs to locate and extract information reliably and efficiently. An obvious solution is to incorporate some sort of tagging into the body of each document.

Since there are many possible tagging schemes. The challenge, and perhaps the art, lies in what choice is made. The main feature which distinguishes different approaches involves whether content-specific choices are made early or late. Earl choices are usually made by a standard-setting group, before actual applications are developed and actual documents are created and used by practitioners. It appears complete and erudite but lacks the benefit of experience.

If the choice of how specific content will be incorporated can be deferred until later, then the only choice that needs to be made early is to select a simple tagging scheme that demarcates the document's internal organization, for example sections that may contain sections or items, and items which can contain narrative and other annotations indicating various qualitative or quantitative modifiers that have been attached to the item to add meaning (metadata). The other decision that can be made early or late is which coding schemes, lexicons and nomenclatures will be attached to an item as metadata and whether there is any restriction on the source of such metadata.

The notion of using tagged documents, sometimes called structured documents, as a mechanism for representing medical record content is now pretty well established. This approach is embodied in the Clinical Document Architecture (CDA) standard, of which I am an original co-author. It has been in existence for almost 15 years now and I find two things interesting. First, it is viewed primarily as a vehicle for exchanging records between facilities. To my knowledge, there has only been one EHR product that used this approach as the primary storage form of its medical records. Second, although this standard is supposed to enable the long sought after interoperability, and it has now gone through 2 major revisions, lack of interoperability is still bemoaned. My conclusion is that the CDA standard is not being used much, or if it is, people must have meant something else by the word "interoperability".

I hope this discussion creates more clarity than confusion for you.

by Udaya Padakandla | March 27, 2012 9:31 PM EDT

Daniel

Very interesting article indeed. I remember seeing this discussion in HMT or HCI or some such IT journal about the contest between designing EMRs on purely pre formatted data fields, versus allowing physicians to create a free text flow based record (from which a search engine would later extract the necessary "standardized" terminology). Structured versus free text-flow, in other words. I am still trying to fathom the depth of your article , and it makes me wonder if you happen to be referring to the same concept. Thanks.

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